E-Supply Chain Management Practices and Operational Performance of Hospitals of Kiambu County in Kenya
Abstract
Health care supply chain management is vital to ensure good service to patients in
a cost-optimized manner. In Kenya inadequacies and inefficiencies such: chronic stock outs of
medicine, pilferage of medicine in public hospitals, expired stocks, late deliveries, lengthy periods
during treatment; plague the Health Care supply chain system. This study examined the effect of
E-supply chain practices on operational efficiency of hospitals in the County of Kiambu in Kenya,
in a survey of 39 hospitals. The study revealed that adoption of the hospital management
information system; Electronic procurement; and E-logistics practices; significantly and
positively affects operational performance. The study observes that most public hospitals have not
adopted E-supply chain practices; and avers this could explain the challenges facing public
hospitals such as long queues, pilferage and long queues in public hospitals. The study
recommends adoption of E-supply chain Practices; and invites researchers to examine the shallow
adoption of E-supply chain practices in Public Hospitals.
URI
https://doi.org/10.37745/ejlpscm.2013/vol11n35063http://repository.mut.ac.ke:8080/xmlui/handle/123456789/6814
Collections
- Journal Articles (BE) [396]
