RELATIONSHIP BETWEEN TECHNOLOGICAL STRATEGIES AND VALUE PROPOSITION ENVIRONMENT BY KENYA POWER AND LIGHTING COMPANY PLC IN KENYA.
Date
2024Author
Nyaga, Sheila Karimi
Muhoro, Priscilla
Mwangi, Caroline Igoki
Otieno, Dennis
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This research aimed to investigate the relationship between technological strategies and the value
proposition environment within Kenya Power & Lighting Company PLC. Specifically, it seeks to determine the
impact of technological strategies on the value proposition environment, while also exploring the moderating role
of Michael Porter's Five Forces. The target population consists of households and Small Medium Enterprises
(SMEs) in Murang’a, Embu, and Nairobi Counties, which collectively represent a significant portion of electricity
consumers in Kenya. The approximate population of these counties is 313,868 for Murang’a, 1,573,402 for
Nairobi, and 184,002 for Embu. The study employed a proportionate sampling method, with percentages for
various industries randomly chosen after careful consideration. The Krejcie & Morgan table was utilized to ensure
representative sampling. Questionnaires were distributed concurrently across the three counties to ensure data
collection consistency. Despite logistical challenges, 259 questionnaires were collected out of the total 384
distributed. Analysis revealed strong positive correlations between technological strategies (r=0.742), and Michael
Porter's Five Forces (r=0.657) with the value proposition environment. These correlations were statistically
significant, as indicated by p-values ranging from 0.000 to 0.042. Regression analyses further supported the
significance of these relationships. Technological strategies explained 55.0% of the variation. The study
underscores the critical role of strategic decision-making in shaping the value proposition environment within
Kenya Power & Lighting Company PLC. It highlights the need for comprehensive strategies that consider
technological aspects to enhance consumer value and promote sustainable growth in the electricity sector. The
study recommends embracing technological innovation for competitiveness, leveraging Porter's Five Forces
framework for strategic insights, and fostering a culture of continuous monitoring and adaptation for sustained
success.
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