| dc.contributor.author | Kathukya, Christine Syombua | |
| dc.contributor.author | Mwangi, Grace | |
| dc.contributor.author | Maundu, Monah | |
| dc.date.accessioned | 2026-03-19T07:13:38Z | |
| dc.date.available | 2026-03-19T07:13:38Z | |
| dc.date.issued | 2025 | |
| dc.identifier.issn | 663-9335 | |
| dc.identifier.uri | http://repository.mut.ac.ke:8080/xmlui/handle/123456789/6725 | |
| dc.description.abstract | PURPOSE OF THE STUDY: This study examined the effect of flexible work
arrangements on employee engagement in five-star hotels in Kenya.
PROBLEM STATEMENT: Within the last five years, hotels in Kenya have recorded an
employee turnover rate of more than 50% suggesting dissatisfaction and disengagement.
Consequently, this leads to poor productivity and poor customer interactions within the
hotels.
RESEARCH METHODOLOGY: The study used a descriptive design, stratified
proportionate sampling, and positivism as its research philosophy. A sample of 369
employees was obtained using Slovin’s formula. Questionnaires were adopted in collection
of primary data. SPSS version 24 aided in regression and correlation analysis.
RESULTS: The study found that flexible work arrangements positively contributed to
employee engagement and explained 71.5% of the variance in employee engagement.
Further, the findings indicated that organizational support adds value and moderates the
relationship between flexible work arrangements and employee engagement.
CONCLUSION: The study concludes that there is a significant relationship between
flexible work arrangements and employee engagement.
RECOMMENDATION: The study recommends that five-star hotels in Kenya should
provide necessary tools, resources and technology to promote use of flexible work
arrangements. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | African Journal of Emerging Issues (AJOEI) | en_US |
| dc.subject | Flexible work arrangements, Remote working, Flextime, Job sharing Employee engagement | en_US |
| dc.title | Flexible work arrangements and employee engagement: A case of five-star hotels in Kenya | en_US |
| dc.type | Article | en_US |
