Marketing Agility: A Critical Review of Literature
Abstract
The current business environment is highly dynamic, with frequent changes
in customer needs and technology. The success of business firms in such a
scenario depends on their ability to adopt and engage in agile marketing
practices. This article offers a critical review of existing literature on the
concept of marketing agility, beginning with definitions, the various
dimensions of marketing agility, as well as the antecedents and market
factors that influence the need for marketing agility. The article also
reviewed the various obstacles to marketing agility that exist in business
firms as well as the benefits of agile marketing practices. In terms of
theoretical perspectives, the Resource-Based Theory and the Dynamic
Capabilities Theory were examined in detail to help explain how marketing
agility can be a source of competitive advantage for business firms. The
article concluded that marketing agility is directly linked to digital
transformation since the business environment is characterised by a high
rate of technological advancement, which includes the use of Artificial
Intelligence in business activities. Marketing agility enables firms to rapidly
make adjustments to their marketing strategies in anticipation of or in
response to market changes. The article provided relevant recommendations
for managers of business firms, such as investing in the training of
employees in agile marketing practices and the use of digital tools like cloud
computing and data analytics.
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- Journal Articles (BE) [383]
