Effect of Integrated Employee Training on Sustainable Mobility of Matatu Saccos in Public Transport Sector in Nairobi County, Kenya
Abstract
This study was carried out to assess the effect of
integrated employee training on sustainable mobility of Matatu
Sacco in public transport sector in Nairobi County. Training in
transport sector is of paramount importance as it makes the
drivers more responsible which in turn reduces road accident,
vehicle maintenance and enhances proper handling of
passengers and creates an improved public image for the sector.
The study comprised of 177 Sacco Managers representing all the
Matatu Sacco registered by NTSA in Nairobi County in
2015.NTSA, 2015. The study was guided by positivism
philosophy where census was applied and adopted mixed
method research design. Data from the Sacco Managers was
collected using a structured questionnaire, while an interview
schedule was used for the representatives from both the MoT
and VOA. Data was analyzed using descriptive and inferential
statistics, and the results revealed that influence of integrated
employee training, had significant influence on sustainable
mobility of Matatu Saccos in public transport sector in Nairobi
County, Kenya. The results also revealed that there has been
training of simple technical skills, such as, maintenance of
vehicles and first aid to the drivers. It can be concluded that
training drivers on safety improves public image in Matatu
Saccos. Recommendations can be made that it is important to
conduct training needs assessment before training employees to
ensure missing gaps or mismatch on the skills are well filled or
captured to ensure training objectives are achieved effectively.
This would enable both the ministry of transport and Sacco
management to develop competent training programs for its
employees.
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