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dc.contributor.authorKariru, Antoneta N.
dc.contributor.authorNdungu, D. M.
dc.date.accessioned2022-02-03T13:24:15Z
dc.date.available2022-02-03T13:24:15Z
dc.date.issued2022-01
dc.identifier.citationJournal of Hospitality, 2021, 3(4), 202-215en_US
dc.identifier.issn2643-0924
dc.identifier.urihttps://www.researchgate.net/publication/357866769_Strategies_to_overcome_the_damages_caused_by_covid-19_in_the_hotel_industry
dc.identifier.urihttp://ir.mksu.ac.ke/handle/123456780/8132
dc.identifier.urihttp://hdl.handle.net/123456789/5511
dc.description.abstractThe year 2019 saw the emergence of the covid-19 pandemic that has led to low customer demand, reduced revenue, job losses and business closures in the hotel industry. Studies indicate that the hospitality industry is not committed to crisis management and hotels are reactive to crises. This paper consequently facilitates proactive planning by exploring strategies that hotels can adopt to overcome the damages caused by covid-19. The recommended strategies include cost reduction, revenue management, insurance, internal marketing, product development and market re-strategizing. The paper concludes that the covid-19 crisis has created challenges and opportunities for the hotel industry.en_US
dc.language.isoenen_US
dc.subjectCovid-19, damages, strategies, hotelsen_US
dc.titleStrategies to overcome the damages caused by covid-19 in the hotel industryen_US
dc.typeArticleen_US


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