Book chapter 2019 MUT Institutional Repository

Interoperability of ERP Software

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IGI Global

Abstract

Even though most organizations are using enterprise resource planning applications, very few people understand the underlying interoperability nature within them. Interoperability is the ability of systems to provide services to and accept services from other systems, and to use the services exchanged so as to operate together in a more effective manner. The fact that interoperability can be improved means that the metrics for measuring interoperability can be defined. For the purpose of measuring the interoperability between systems, an interoperability assessment model is required. A comparative analysis among these models is provided to evaluate the similarities and differences in their philosophy and implementation. The analysis yields a set of recommendations for any party that is open to the idea of creating or improving an interoperability assessment model.

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DOI: 10.4018/978-1-5225-7678-5.ch003

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In Book: Metrics and Models for Evaluating the Quality and Effectiveness of ERP Software

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