Journal Articles: Recent submissions
Now showing items 81-100 of 1295
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An Integrated Servqual and Gap Model in Evaluating Customer Satisfaction in Budget Hotels in Nairobi City County, Kenya
(International Journal of Current Aspects,, 2019)Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to ... -
Tourism Governance in Transition Period: Restructuring Kenya's Tourism Administration from Centralized to Devolved System
(Tourism Planning & Development, 2020)This study sought to examine the efficacy of tourism administration within Kenya’s devolved system of government. The study was based on content analysis of official documents and websites from the national and county ... -
The Efficacy of Heritage Interpretation at the Lalibela Rock-Hewn Churches in Ethiopia: exploring the need for integrating ICT-mediation
(International Journal of Religious Tourism and Pilgrimage:, 2016-07)The inscription of a property in the World Heritage List serves as a recognition of its Outstanding Universal Value (OUV). Such recognition gives visitors the expectation that visiting the site would be a unique experience ... -
Rethinking local community involvement in tourism development
(Annals of Tourism Research, 2016)Tourism is a significant sector in the development of low income countries and poor communities within them (UN, 2001; UNWTO & SNV, 2010; Zhao & Ritchie, 2007). The industry brings consumers to the producers at the ... -
Stakeholders’ perspectives on the adoption of a regional framework for tourism development within the horn of Africa
(Tourism Planning & Development, 2016)The tourism industry has been identified as a potential vehicle for economic development and poverty alleviation in Sub-Sahara Africa. However, hitherto, countries have been pursuing their respective tourism development ... -
ECONOMIC EMPOWERMENT OF COMMUNITIES THROUGH TOURISM: A PRO-POOR TOURISM VALUE CHAIN APPROACH
(Advances in Hospitality and Tourism Research (AHTR), 2015)A number of constraints continue to limit participation of the local people to tourism and travel activities in the less and developing countries. Addressing such constraints has over time formed the focus of development ... -
The strategic response by travel agents in Kenya to opportunities and threats of ICT developments
(African Journal of Hospitality, Tourism and Leisure, 2015)While the advent of ICT has produced mixed results for the travel agency businesses, one of the differentiating factors has been how different businesses have strategically responded to the new business environment. In ... -
From National to Regional Tourism Development Focus in Kenya: Examining the Challenges and Opportunities
(Tourism Planning & Development, 2013)Despite Kenya’s unique combination of tourist attractions spread throughout the country, the tourism activity in the country has always been almost exclusively centred on two geographical regions: the coastal beaches and ... -
Application of destination choice model: Factors influencing domestic tourists destination choice among residents of Nairobi, Kenya,
(Tourism Management,, 2012)The objective of this study was to assess the status of Kenya's tourist destinations and the factors that determine their choices among the residents of Nairobi. The study adopted a cross-sectional descriptive survey design ... -
Examining Kenya’s Tourist Destinations’ Appeal: the Perspectives of Domestic Tourism Market
(Journal of Tourism & Hospitality, 2012)Kenya’s tourism activity has always been centered on the coastal beaches and a few game parks despite of being endowed with a unique combination of tourist attractions spread throughout the country. Noting this skewed nature ... -
Equity: Ensuring Everyone Can Benefit from Coastal and Marine Tourism
(oceanpanel.org, 2022-06) -
SUPPLY CHAIN TECHNOLOGIES AND PERFORMANCE OF INTERGOVERNMENTAL ORGANIZATIONS IN NAIROBI CITY COUNTY
(African Journal of Emerging Issues (AJOEI)., 2025-03)Purpose of the study: The purpose of the study was to explore the impact of Supply Chain Technologies on the performance of Inter-Governmental Organizations (IGOs) in Nairobi City County. The study was based on pivotal ... -
BEYOND THE SHELF: UNLOCKING SUPERMARKETS ’ PERFORMANCE WITH JIT AND VMI IN THE NORTH RIFT REGION, KENYA
(African Journal of Emerging Issues (AJOEI)., 2025-05)Purpose of Study: This study examined the influence of two key inventory management practices Just in Time (JIT) and Vendor Managed Inventory (VMI) on the performance of supermarkets in the North Rift Region. Problem ... -
Cross-border logistics and shipping company performance in East Africa: Empirical evidence from Mombasa Port
(Journal of Sustainable Development of Transport and Logistics, 2025-11)Purpose: This study examines the effect of cross-border logistics on shipping company performance in East Africa, specifically investigating how customs clearance efficiency, transportation management systems (TMS) adoption, ... -
The Relationship between Knowledge Sharing Capability and Competitiveness of Chartered Public Universities in Kenya
(International Journal of Strategic Management, 2024-10)Purpose: The purpose of this study was to establish the relationship between knowledge sharing capability and competitiveness of chartered public universities in Kenya. Universities are knowledge intensive environments, ... -
Knowledge Organization Capability and Competitiveness of Chartered Public Universities in Kenya
(European Journal of Business and Strategic Management, 2024-10)Purpose: Knowledge has increasingly become one of the most critical determining factors for organizational competitiveness. In order to acquire and sustain a competitive advantage, it is vital for an organization ... -
THE RELATIONSHIP BETWEEN PHARMACEUTICAL INDUSTRY REGULATIONS AND PERFORMANCE OF PHARMACIES IN TAITA TAVETA COUNTY
(Int Journal of Social Sciences Management and Entrepreneurship, 2023-08)The research aims to contribute to understanding the subject matter on the relationship between pharmaceutical industry regulations and pharmacy business performance in Taita Taveta County. The research utilised a ... -
Supply Chain Integration and Performance of Humanitarian Aid Organizations in Kenya
(International Journal of Sciences: Basic and Applied Research (IJSBAR), 2021)Humanitarian organizations are struggling to obtain the highest possible performance from their supply chains by utilizing and adopting various supply chain designs. This is upon realization that despite the huge chunks ... -
Supply Chain Responsiveness and Performance of Humanitarian Aid Organizations in Kenya
(Int Journal of Social Sciences Management and Entrepreneurship, 2022-10)Humanitarian organizations are struggling to obtain the highest possible performance from their supply chains by utilizing and adopting various supply chain designs. This is upon realization that despite the huge chunks ... -
SUCCESSION PLANNING PRACTICES AND SERVICE DELIVERY IN THE HEALTH SECTOR OF TAITA TAVETA COUNTY GOVERNMENT
(African Journal of Emerging Issues (AJOEI)., 2024-04)Planning for succession is crucial in organizational management, especially in the public sector where the caliber of service delivery has a big impact on the wellbeing of the community. Effective succession planning is ...