Examination of Accepted Grooming Standards for Employees in the Hospitality Sector in Kenya.
Abstract
The study examined if there exists any relationship between respondents' age, gender, and position in employment and their perceived acceptable grooming. It investigates the accepted grooming for those working in the hospitality sector. The study used exploratory research design and combined qualitative and quantitative research methods. The study areas were purposefully selected and included Nairobi region, Nakuru, and Naivasha regions. The sample size was 384 participants from hotels and resorts. The study found that there was a significant relationship
(χ2=12.116, df =1, p <0.001) between the respondent's gender and their perception of hairstyles. The majority 67% of respondents of both genders were against men having dreadlocks while on duty. Those against dreadlocks were aged from 30 years and above while those aged below 25 years 24% of them did not have any problems with men having dreadlocks while on duty. These findings were significant at (χ2=14.113, df =8, p<0.079), meaning that respondents' ages influenced their perception of whether men should have dreadlocks or not and the majority was against it. It concluded that there are no universally accepted grooming standards as it is influenced by other variables.
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