| dc.description.abstract | Purpose of the study: The purpose of the study was to explore the impact of Supply Chain
Technologies on the performance of Inter-Governmental Organizations (IGOs) in Nairobi City
County. The study was based on pivotal role of supply chain management in contemporary
global economies and the need for automation to meet the demands of modern organizations.
Short introduction of problem statement: IGOs face significant inefficiencies due to
outdated supply chain processes, resulting in high operational costs, delays, lack of
transparency, and resource misallocation. These challenges hinder their ability to deliver
services effectively and meet stakeholder expectations. The study seeks to address these
inefficiencies by examining how supply chain technologies can enhance IGO performance.
Method/methodology: The study employed a descriptive research approach, targeting IGOs
in Nairobi City County through a census approach due to the limited population size. Data
collection involved a self-administered questionnaire, and a pilot study ensured reliability and
validity. Data analysis included both quantitative and qualitative methods.
Results of the study: The findings revealed that all supply chain technologies—Electronic
Procurement Systems, Inventory Management Systems, Information Management Systems,
and Transport Management Systems—positively and significantly impact the performance of
IGOs in Nairobi City County, Kenya.Conclusion and policy recommendation: The study concludes that adopting these
technologies is crucial for achieving operational efficiency, cost-effectiveness, and improved
service delivery. Recommendations include investing in comprehensive e-procurement and
inventory systems, integrating IMS with collaborative tools for enhanced data access, and
maximizing TMS functionalities for route optimization and shipment tracking. These strategic
implementations will enable IGOs to operate more effectively in a complex global
environment, ensuring better resource utilization, cost control, and service delivery. | en_US |
