Supply Chain Responsiveness and Performance of Humanitarian Aid Organizations in Kenya
Date
2022-10Author
Nyile, Erastus Kiswili
Osoro, Anthony
Shale, Ismail Noor
Metadata
Show full item recordAbstract
Humanitarian organizations are struggling to obtain the highest possible performance from their
supply chains by utilizing and adopting various supply chain designs. This is upon realization
that despite the huge chunks of money pumped into humanitarian sector, stringent oversight by
donors and expectations from vulnerable populations, humanitarian supply chains still respond in
a sluggish, inefficient and poorly coordinated manner to emergencies. The purpose of this study
was to examine the influence of supply chain responsiveness on performance of humanitarian aid
organizations in Kenya. The study was anchored on the Decoupling Point theory and employed
survey research design. The study entailed a census survey of all the 330 humanitarian aid
organizations carrying out their operations in Kenya with supply chain managers as the unit of
observation. Objectively developed questionnaires were used to collect primary data. Descriptive
statistics and inferential statistics was used aided by SPSS version 24 to facilitate data analysis.
Inferential data analysis was done using Pearson Correlation Coefficient and regression analysis.
The data was presented using a combination of statistical and graphical techniques. The study
findings revealed that supply chain responsiveness had a positive significant influence on
performance of humanitarian aid organizations in Kenya. The findings of the study revealed that
humanitarian aid organizations in Kenya have supply chains designed to be responsive to the
needs of vulnerable populations. The humanitarian supply chains are designed to evaluate,
consider and cover needs of vulnerable people quickly while enabling a view of the movements
of materials along the supply chains. However, the ability of humanitarian supply chains to
respond quickly to emergencies and disasters is a challenging task influenced by various
challenges facing humanitarian supply chains. This means that despite the supply chains being
designed to be responsive to emergencies, there is still an element of sluggishness in most
humanitarian supply chains in Kenya resultant from the challenges faced. To achieve and sustain
a supply chain that is responsive to the changing needs and volatile environment, the study
recommends the need for organizations to design and implement a supply chain that incorporates
lean and agility operation across the value chain. The study established that the culture of
disaster preparedness in Kenya is lacking despite the increasing resource allocations for the
same. Further, the supply chain professionals should establish strategic collaborative working
partnerships and agreements with industry players, experts and all other humanitarian supply
chain actors to allow expertise and near precision responsiveness to needs of vulnerable people.
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- Journal Articles (BE) [396]
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