| dc.description.abstract | Planning for succession is crucial in organizational management, especially in the public sector
where the caliber of service delivery has a big impact on the wellbeing of the community. Effective
succession planning is crucial in ensuring the uninterrupted delivery of high-quality healthcare
services. The study aimed to explore the relationship between succession planning practices and
service delivery within the health sector of Taita Taveta County Government. Specific objectives
encompassed evaluating strategic leader development, continuity planning, exit planning, and
corporate governance's influence on service delivery. A descriptive research design through field
surveys was chosen to collect cross-sectional data, allowing insight into the health sector's
characteristics. The target population comprised 78 managerial staff, and a census approach was
employed due to the known population size. Structured questionnaires, pilot-tested for reliability
and validity, were used for data collection and analyzed through descriptive and inferential
statistics, including logistic regression analysis. The study's extensive analysis revealed significant
positive associations between strategic leader development, continuity planning, exit planning,
corporate governance, and service delivery within the health sector. Strategic leader development
and exit planning have moderate but considerable effects on service delivery outcomes, but
continuity planning and corporate governance standards have a highly significant impact. This
study emphasizes the crucial significance that thorough succession planning procedures play in
improving service delivery within the Taita Taveta County Government's health sector. In order
to guarantee the delivery of high-quality healthcare services to the community, it underlines the
urgent need to make investments in leadership development, construct strong continuity and exit
planning plans, and execute effective corporate governance. In order to improve service delivery
within the health sector, the study advises the implementation of structured leadership
development programs, strengthening of continuity and exit planning initiatives, ongoing
improvement of corporate governance practices, and the introduction of monitoring and evaluation
mechanisms. It also promotes the need for more study to examine particular techniques and
policies that improve service delivery. | en_US |
