VISIONARY LEADERSHIP AND SERVICE DELIVERY IN NATIONAL GOVERNMENT CONSTITUENCY DEVELOPMENT FUND IN KENYA
Abstract
The study aimed to explore the impact of visionary leadership on the delivery of services in the Constituency Development Fund (CDF) of Kanduyi, Kenya. It utilized a descriptive research design and focused on 2,977 employees within the CDF departments. A sample size of 353 respondents was selected using simple random sampling. Primary data was collected through structured questionnaires, and a pilot test was conducted to ensure the reliability of the research instruments. The collected data was analyzed using descriptive and inferential statistics, such as frequencies, percentages, correlations, and regression analysis. The findings revealed that visionary leadership had a significant positive effect on service delivery, explaining 43.8% of the variance in service delivery. This suggests that being visionary, which involves developing sustainable development plans, setting clear performance targets and rewards, and meeting residents' needs and expectations, plays a crucial role in improving service delivery in the CDF. The study concluded that visionary leadership is essential for enhancing service delivery, and the organizational structure acts as a moderator in the relationship between strategic leadership and service delivery. To improve service delivery in the CDF, the study recommends that the NG-CDF CDF should develop relevant sustainable development plans, establish clear performance targets and rewards, and ensure that services meet the diverse needs and expectations of residents.