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Now showing items 71-75 of 75
Customers’ perceptions and expectations of service quality in hotels in western tourism circuit, Kenya
(International Research Journals, 2014-01)
Quality management is important in any establishment since it enhances organization’s performance and profitability in the long run. Subsequently, quality has been a focus of many successful establishments all over the ...
12 Tourism Adaptation Frameworks for Climate Change: A Review
(Walter de Gruyter GmbH & Co KG, 2022)
Tourism is one of the fastest growing industries globally. It has continued to record an average of 3.5–4% despite the global challenges experienced in the last decade including the latest COVID-19 pandemic (UNWTO, 2019). ...
Critical environmental factors that influence the presence of vibrio cholera in the setting of Nairobi
(International Journal of Food Science and Nutrition, 2017-09)
Cholera happens to be among the illnesses that are considered major public health threats owing to the numerous incidences of deaths that have resulted from it across the globe. This study aimed to investigate the critical ...
Visitor Profile: Shaping Experiential Quality, and Post-Consumption Behaviours in Kenyan Theme Parks
(African Journal of Tourism and Hospitality Management, 2024-05)
Visitor experiences are individual occurrences characterized by their subjective nature. As a result, each consumer has a unique perspective on the quality of experience depending on their visitor profiles. The literature ...
Optimizing Experiential Quality to Drive Positive Post-Consumption Behaviours in Kenyan Theme Parks
(African Journal of Tourism and Hospitality Management, 2024-05)
Experience quality has become increasingly important, particularly for the theme park sector. This is because visitors' post-consumption behaviours are influenced by experiential quality, and this has an impact on theme ...