Books & Book Chapters (CI)
http://repository.mut.ac.ke:8080/xmlui/handle/123456789/2924
2024-03-28T22:27:19ZEnterprise Resource Planning System Implementation in Higher Education Institutions: A Theoretical Review
http://repository.mut.ac.ke:8080/xmlui/handle/123456789/4410
Enterprise Resource Planning System Implementation in Higher Education Institutions: A Theoretical Review
Wanjau, Stephen K.
The world over, higher education institutions have resorted to the use of ERP system to automate operations on a standardized platform in line with their strategic plans. This is because ERP system supports a “do-it-all” approach to organizational management in addition to education managers’ quest to improve quality of service to their students and the need to meet regional as well as global standards. In most institutions, operational areas such as student admission, finance, procurement, examination management, staffing, and alumni management can now be done through the ERP system. This chapter examines the issues associated with implementation of ERP system in higher education institutions. After studying this chapter, you should be able to: appreciate the various strategies for ERP system implementation, identify the factors leading to successful implementation of ERP system in higher education institutions, distinguish between the different models for successful ERP system implementation, and understand the metrics for measuring success rate of ERP system implementation
DOI: 10.4018/978-1-5225-7678-5.ch010
2020-01-01T00:00:00ZInteroperability of ERP Software
http://repository.mut.ac.ke:8080/xmlui/handle/123456789/4367
Interoperability of ERP Software
Micheni, E. M.; Muketha, Geoffrey M.
Even though most organizations are using enterprise resource planning applications, very few people understand the underlying interoperability nature within them. Interoperability is the ability of systems to provide services to and accept services from other systems, and to use the services exchanged so as to operate together in a more effective manner. The fact that interoperability can be improved means that the metrics for measuring interoperability can be defined. For the purpose of measuring the interoperability between systems, an interoperability assessment model is required. A comparative analysis among these models is provided to evaluate the similarities and differences in their philosophy and implementation. The analysis yields a set of recommendations for any party that is open to the idea of creating or improving an interoperability assessment model.
DOI: 10.4018/978-1-5225-7678-5.ch003
2019-01-01T00:00:00ZMetrics and Models for Evaluating the Quality and Effectiveness of ERP Software
http://repository.mut.ac.ke:8080/xmlui/handle/123456789/4366
Metrics and Models for Evaluating the Quality and Effectiveness of ERP Software
Muketha, Geoffrey M.; Micheni, E. M.
2019-07-01T00:00:00ZE-Business Adoption Framework in the Hospitality Industry: The Case of Kenyan Coast
http://repository.mut.ac.ke:8080/xmlui/handle/123456789/280
E-Business Adoption Framework in the Hospitality Industry: The Case of Kenyan Coast
Ondimu, K. O.; Muketha, Geoffrey M.; Ondago, C. O.
While the hospitality industry in the Kenyan Coast has adopted Information and Communication Technology (ICT), application of the same is limited to internal operations and control. The industry’s e-business adoption lags behind similar industries such as tours and travel. Earlier research in e-business adoption does not suggest intervention for improvement of Small and Medium Enterprises’ (SMEs) status and lacks focus on any specific industries. The aim of this chapter is to address this gap by analyzing the Kenya Association of Hotelkeepers & Caterers’ (KAHC) e-business readiness using a three-interrelated-level framework; namely, firm level, market and industry, and institutional and regulatory levels. This chapter presents results of an ongoing project that we are currently working on, related to one of the authors’ graduate degree research program that began in 2008. In this research, we adopt a survey approach that is supplemented by case studies of other countries’ implementations from literature. Findings show that the hospitality industry at the Kenyan coast is not ready for e-business adoption and we develop a framework to help facilitate readiness. The findings imply that as a competitive strategy, establishments which have been competitors need to become collaborators; and KAHC and its membership need to adopt e-business to not only remain competitive, but also to survive. The findings are beneficial to KAHC and the Kenyan government in evaluating the status of e-business readiness as well as adoption in similar industries. Other developing countries can also adopt the framework.
2015-01-01T00:00:00Z