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EVALUATING THE PUBLIC VALUE OF E-GOVERNMENT SERVICES: ACTOR NETWORK THEORY APPROACH
(2014)
Government all over the world are working on a broad array of e-services, re-designing
services as diverse as tax filing, applying and registering for social security, obtaining birth
and marriage certificates, procurement ...
Evaluating the Public Value of E-Government Services
(Institute of Electrical and Electronics Engineers (IEEE), 2015)
Governments all over the world are working on a broad array of e-government-services. As a result, there is need to evaluate e-government services objectively to identify areas of concerns. Recently, researchers have shown ...
E-government websites user experience from public value perspective: Case study of iTax website in Kenya
(Institute of Electrical and Electronics Engineers (IEEE), 2016)
The need to encourage citizens' adoption of e-government services has led to an increasing interest in the evaluation of e-government websites. The success of e-government websites depends on how well it is perceived by ...