Browsing by Author "Ireri, Edwin;"

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    • Influence of Mobile Banking on Uptake of Products and Services in Family Bank Limited, Kenya 

      Ireri, Edwin;; Wahinya, Grace;; Otieno, Richard J;; Karanja, Tabitha. (International Journal of Arts and Social Science Volume 5 Issue 8, August 2022., 2022)
      Mobile banking is a products and services distribution strategy the bank offers to its customers. It enables customers to access the bank products and services remotely using mobile phones. The study investigated the ...

    • Influence of Training on Uptake of products and services via Digital Strategies 

      Ireri, Edwin;; Otieno, Richard J. (International Journal of Arts and Social Science Volume 6 Issue 9, September 2023, 2023)
      Training involves learning exercises intended to have a significant effect at work or a role that one is already performing. When a new product or service is launched, customers are also guided in the customer training ...